Rangelands NRM
Last updated: 18 May 2026
1. About this policy
Rangelands NRM respects your privacy. We are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store and share personal information. It applies to information collected through our website, events, projects, programs, forms, surveys, newsletters, social media and direct contact with us.
We aim to handle personal information carefully and in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles, where they apply to us.
2. What personal information we collect
The personal information we collect depends on how you interact with us.
We may collect:
- your name
- your job title or organisation
- your email address, phone number or postal address
- information you provide through website forms, surveys or enquiries
- event, workshop or training registration details
- photos, video or audio recordings, where you have given consent
- feedback, comments, testimonials or survey responses
- information about your involvement in our projects, programs or services
- payment or donation details, where relevant
- basic website information, such as pages visited, browser type, device type and general location
In some cases, we may collect sensitive information. This could include information about cultural background, accessibility needs, dietary requirements, landholder status or participation in a specific project or program.
We only collect sensitive information when it is needed for our work and you have agreed to provide it, or when the law allows us to collect it.
3. How we collect personal information
We usually collect personal information directly from you.
This may happen when you:
- contact us by phone, email, post, website form or social media
- subscribe to our newsletter
- register for an event, workshop, webinar, field day or training session
- take part in a project, survey, consultation or program
- apply for a grant, partnership, role, supplier opportunity or sponsorship
- make a payment or donation
- agree to be photographed, filmed, recorded or quoted
- visit or use our website
Sometimes we may collect information from other sources, such as project partners, contractors, government agencies, event organisers, funding bodies or publicly available sources.
4. Why we collect and use personal information
We collect and use personal information so we can carry out our work.
This may include using your information to:
- respond to your enquiry
- deliver projects, programs, events, workshops and services
- manage registrations and attendance
- keep in touch with landholders, community members, partners, stakeholders, suppliers and supporters
- send newsletters, updates, invitations and other communications
- manage grants, partnerships, funding agreements and reporting
- run surveys, research, monitoring and evaluation
- prepare reports, case studies, publications and website content
- process payments, donations, invoices or reimbursements
- assess applications for jobs, contracts, volunteering or supplier opportunities
- improve our website, services, communications and programs
- meet legal, insurance, audit and funding requirements
- protect the safety and interests of Rangelands NRM, our staff, contractors, partners, participants and the public
We will only use your personal information for the reason it was collected, or for a related reason you would reasonably expect.
5. Newsletters and communications
We may use your contact details to send you newsletters, project updates, event invitations, funding opportunities, surveys or other information about our work.
You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us directly.
We do not sell your personal information.
6. When we share personal information
We may share personal information when it is needed for our work.
This may include sharing information with:
- contractors, consultants and service providers
- project partners and delivery partners
- government agencies, funding bodies and regulators
- auditors, insurers, accountants, lawyers and other professional advisers
- website, email, database, cloud storage and technology providers
- event organisers, facilitators and venues
- payment processors, where relevant
- other parties, where you have agreed or where the law allows or requires us to do so
Where practical, we take reasonable steps to make sure third parties handle personal information carefully and appropriately.
7. Cookies, website analytics and online services
Our website may use cookies, analytics tools and similar technology to help us understand how people use our website.
This may collect basic information such as:
- IP address
- browser type
- device type
- pages visited
- time spent on pages
- referring websites
- general location information
You can usually turn off cookies in your browser settings. Some parts of the website may not work as well if cookies are turned off.
8. Photos, videos, recordings and quotes
We may take photos, video or audio recordings at events, field days, workshops or project activities.
Where required, we will ask for your consent before using identifiable photos, recordings, quotes or testimonials in our reports, publications, website, social media or promotional materials.
You can contact us if you would like an image, recording or quote removed from our materials. We will consider your request and respond within a reasonable timeframe.
9. Indigenous cultural information and community knowledge
Rangelands NRM recognises that some information shared with us may include Indigenous cultural knowledge, community knowledge, place-based knowledge or information connected to Country.
We aim to handle this information with care and respect. Where relevant, we will follow consent requirements, cultural protocols, project agreements and legal obligations.
10. How we store and protect personal information
We take reasonable steps to protect the personal information we hold.
This may include:
- secure digital systems
- password protection
- access controls
- staff and contractor confidentiality requirements
- secure document storage
- limiting access to people who need the information for their role
- using trusted service providers and technology platforms
- keeping and destroying records in line with our legal and operational requirements
No digital system is completely secure. However, we take reasonable steps to keep personal information safe from misuse, loss, unauthorised access, changes or disclosure.
11. Accessing or correcting your personal information
You can ask to access the personal information we hold about you.
You can also ask us to correct your personal information if it is wrong, incomplete, out of date or misleading.
We will respond to access and correction requests within a reasonable timeframe.
To ask for access or correction, please contact us using the details at the end of this policy.
12. Staying anonymous
Where practical and lawful, you can choose not to identify yourself when dealing with us.
However, there may be times when we need your details. For example, we may need your information to respond to an enquiry, manage an event registration, meet safety requirements, issue a receipt, process a payment or meet reporting obligations.
13. Overseas storage or disclosure
Some of the technology platforms or service providers we use may store or process information outside Australia.
Where this happens, we take reasonable steps to make sure personal information is handled appropriately.
14. How long we keep personal information
We keep personal information for as long as we need it for the reason it was collected.
We may also need to keep some information for legal, funding, audit, insurance, reporting or operational reasons.
When information is no longer needed, we take reasonable steps to securely destroy it or remove identifying details, where lawful and practical.
15. Links to other websites
Our website may include links to other websites, such as partner organisations, government agencies, social media platforms and external resources.
We are not responsible for how other websites handle privacy. You should read their privacy policies before giving them personal information.
16. Privacy concerns or complaints
If you have a concern or complaint about how we have handled your personal information, please contact us.
We will take your concern seriously and respond within a reasonable timeframe.
If you are not happy with our response, you can contact the Office of the Australian Information Commissioner.
17. Updates to this policy
We may update this Privacy Policy from time to time.
The latest version will be available on our website and will show the date it was last updated.
18. Contact us
For privacy questions, access or correction requests, or complaints, please contact:
Rangelands NRM
Email: info@rangelandsnrm.com.au
Phone: 08 9468 8250
Postal address: Suite 13, 58 Kishorn Road Mt Pleasant WA 6153
Website: www.rangelandsnrm.com.au